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Wednesday, February 27 • 3:45pm - 4:45pm
Changing Your Viewpoint: Student-Informed Design and Student Usability Studies

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We conducted a usability study in late 2016 of our library’s online resource portal and were stunned by the results. Features and designs that were believed to be student-friendly were actually overlooked or distracting. We conducted a second usability study in early 2018 of our library's new online resource discovery system and again found that design features that we assumed would support student learning were confusing to users or entirely ignored by them.

By observing how students interacted with our digital resources and soliciting their honest feedback, we improved the user experience and lessened cognitive burdens on novice researchers and have improved our instructional support and materials for students using our digital resources.

Find out how to conduct a usability study utilizing screencasts to record and analyze student interactions with your school's online resources and by employing reliable and effective user rating tools.

Wednesday February 27, 2019 3:45pm - 4:45pm
Schaumburg Threshold Table 1
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